Shipping Policy

At MDSTrader, we aim to process and dispatch your order as quickly and securely as possible.

Order Processing

Orders are normally processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive shipping or tracking information where available.

Delivery

We offer delivery options based on the destination and product availability. Estimated delivery times may vary depending on the shipping method, destination, courier service, and circumstances beyond our control.

Please make sure your shipping address and contact details are correct before completing your order.

UK SIM Card Delivery

UK SIM cards are securely packaged before dispatch to help protect them during transportation. Delivery times for SIM cards may vary depending on the destination and selected shipping service.

MDSTrader is not responsible for delays caused by courier services, incorrect addresses, customs procedures, severe weather, or other circumstances outside our reasonable control.

Tracking

Where tracking is available, tracking details will be provided after your order has been dispatched. Please allow some time for tracking information to become active after dispatch.

Incorrect or Missing Address

Customers are responsible for providing an accurate and complete delivery address. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

Lost or Damaged Orders

If your order arrives damaged or does not arrive within the expected delivery period, please contact us as soon as possible so we can investigate the issue with the relevant delivery service.

For damaged, incorrect, or missing items, please contact us with your order number and relevant photographs or evidence where applicable.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: contact@mdstrader.com

MDSTrader — Your trusted online store for UK SIM Cards and mobile connectivity.